We help Amazon FBA sellers discover & recover every dollar owed to them
FBA sellers are often owed money for inventory Amazon lost, damaged or never received, and for fees charged in error. Our team audits your account, files and follows up every eligible claim with Amazon, and reports back on every dollar recovered, so you don't have to manage hundreds of cases yourself.
What We Recover
We provide the most comprehensive coverage in the industry, covering all 30 reimbursement-eligible categories on Amazon. With over a decade of experience managing reimbursements and navigating Amazon’s policies, our team ensures no opportunity is missed in recovering funds for our clients.
Secure Account Access
You add our team as a user in Seller Central with only the permissions reimbursement work needs. We never ask for your login credentials, and you can remove our access at any time.
Commission Only
We charge a percentage the funds Amazon actually reimburses you, and nothing if nothing is recovered. Recovered funds go straight into your Amazon account.
Introducing Gróa Reimbursement Solutions.
Expert Recovery: A dedicated reimbursement manager files, follows up and escalates every case.
Financial Alleviation: Recover money lost to inventory errors and fee overcharges.
Growth-Oriented: With financial pressures eased, concentrate on expanding your business.
Gróa Reimbursement Solutions is a done-for-you service for Amazon FBA sellers. We find discrepancies between what you sent, sold and were charged, and what Amazon recorded, then build and file each claim with the evidence Amazon requires.
Recovered funds can then go back into inventory, advertising and growth, without your team spending hours on Seller Support cases.
1 Reimbursement
audit
We conduct a thorough manual audit, reviewing the past 18 months of transactions, completed within the first 5 business days.
How it works
2 Industry leading coverage of Reimbursements
Gróa promises to deliver coverage of all eligible categories no matter the effort or size of opportunity discovered.
3 Reimbursement process
optimisation
We build each claim with the supporting evidence Amazon requires and follow up until it is resolved, reimbursed or closed.
4 Daily account
monitoring
Our team scans your account daily for opportunities to save you money.
5 Collaborative
communication
Our reimbursement Manager communicates directly with your team to ensure speedy recoveries of funds from Amazon.
6 Reporting
Monthly performance reports.
Ensure that you receive the funds that are rightfully yours.
Partnership
Key to our success is effective communication and cooperation. We strive for mutual success in reimbursement recovery through collaborative efforts.
Results
Before we start, the 18-month audit shows you the estimated value we expect to recover, so you can decide with real numbers. We are fully transparent about every case throughout.
Account Requirements
Your brand should operate as a third-party seller utilizing Amazon's Fulfilled by Amazon (FBA) services.
Culture
Establishing a good rapport is crucial. Regular communication is key, and we prioritize creating an enjoyable partnership.
Begin recovering what
Amazon owes you today
Schedule a complimentary discovery call with our team and explore what reclaiming your reimbursements entails.